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Pay per minute or paid bookings? How to price your time

PricingBy the PaidChatPlatform team7 min read
A phone, an alarm clock and a notebook on a wooden desk

The question every creator asks first: "how much should I charge?" The better first question is "how should fans pay?" — because per-minute calls and booked sessions solve different problems.

Per minute: the easiest yes

Per-minute pricing lets a fan try you for three minutes without committing to an hour. It is perfect for quick questions, a hello from a fan, a song request, a language check-in, or a "can you look at this?" moment.

On hello.fan, per-minute calls are billed in 15-second steps, and the clock only starts once both of you are connected — the creator's microphone (and camera for video) has to be on. Fans never pay for a ringing phone, and you never argue about rounding.

Bookings: commitment and planning

Booked sessions are better for anything that needs preparation: a 45-minute lesson, a coaching session, a portfolio review. The fan pays up front, the slot is reserved, and both of you show up ready. On hello.fan a fan who cancels at least 24 hours ahead is refunded; if you cancel or don't show up, the fan is refunded automatically.

For tutors and coaches, weekly sessions go one step further: a fan picks the same times every week and each session is booked and paid automatically.

Use both

The best setup is not either–or. Keep per-minute calls on for the moments you're online, and offer one or two bookable sessions for planned work. Fans who started with a five-minute call become your weekly students.

Setting your first rates

  1. Start with chat cheaper than voice, and voice cheaper than video. Video asks the most of you.
  2. Think in ten-minute calls. What should a ten-minute video call cost a fan? Divide by ten.
  3. Price bookings a little above the per-minute equivalent. You're reserving the time and preparing.
  4. Raise prices when your hours fill. Demand is the signal.

On hello.fan, rates are set in credits (100 credits = $1) between 50 and 5,000 credits a minute, and while you type a price the app shows what it is worth in dollars and what you keep.

An example

FormatFan paysYou keep (60%)
Video, 300 credits/min × 12 minutes$36$21.60
Voice, 200 credits/min × 20 minutes$40$24
Chat, 100 credits/min × 15 minutes$15$9
Booked 45-minute lesson at 4,500 credits$45$27

Try your own numbers in the earnings calculator.

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